The website (www.pilatesforwellbeing.com) under the name and style “Pilates for Wellbeing” (“Website”) is owned and operated by Classical Pilates for Wellbeing Private Limited, with its office at #35, Raja Sabha, Kasturba Cross Road, Off Lavelle Road, Bangalore-560001, India (“PFW”).
PFW, through the Website and any sub-domains and services, features, content or widgets available through the Website, provides informational content with respect to fitness and well-being (with a specific focus on pilates and related activities) and provides information about their business and services, to its individual customers (“Service(s)”).
The protection and security of your Personal Information (as defined below) is our top priority and we have taken all necessary and reasonable measures to protect the confidentiality of the Personal Information and its transmission through the internet.
We may collect and process information from you, through your use of the Website, or which is provided to us or one of our partners or is obtained by us through any of your engagements with us. We may collect and process personal information provided by you, including but not limited to:
any information that you provide at the time of registration including any information that identifies or can be used to identify, contact or locate you, including name, address, phone number, occupation, sex, date of birth, email address, credit card/debit card information and/or your UPI related information.
any information that you provide on our Website when you use our Services including while logging in and logging out of the Website.
any information that you provide to us for provision of our Services including age, lifestyle choices, habits, details of physician, health related information, medical history and/or medical records.
any data that is automatically captured by the Website, such as the “IP” address from which the Website has been accessed. Every computer/mobile device connected to the internet is given a domain name and a set of numbers that serve as that computer’s Internet Protocol or “IP” address. When you access our Website, our web servers automatically recognize your domain name and IP address.
hereinafter, collectively referred to as “Personal Information”.
Use of the Personal Information for Services
The primary goal of PFW in collecting Personal Information is to provide you with the Website and Services. PFW may use the Personal Information provided by you in the following ways:
To identify and reach you;
To help provide you the Platform and Services;
Provide you with further information, programs, products and newsletters related to the Services;
To enable third parties to provide you their products and services, which you choose to access through the Website;
To observe, improve and administer the quality of Service;
To analyze how the Website is used and/or diagnose and resolve technical problems;
Remember the basic information provided by you for effective access to the Website;
To confirm your identity in order to determine your eligibility to use the Website and avail the Services;
To notify you about any changes to the Website;
To enhance the operation of the Website;
To personalize your experience and customize the Service experience;
To enable PFW to comply with its legal and regulatory obligations;
To do internal research on our Users’ demographics, interests, and behavior to better understand, protect and serve our Users;
Allow us to better service you in responding to your customer service requests;
Administer a contest, promotion, survey or other site features;
Doing market research, troubleshooting, protection against error, project planning, fraud and other criminal activity; and
Sale of Assets, Merger, Acquisition, Bankruptcy
Personal Information collected from you may be transferred to a third party as a result of a sale or acquisition, merger or bankruptcy involving PFW.
Cookies are small portions of information saved by your browser onto your computer / mobile (“Cookies”). Cookies are used to record various aspects of your visit and assist PFW to provide you with uninterrupted service.
We may use information collected from our Cookies to identify User behavior and to serve content and offers based on your profile, to personalize your experience and to enhance your convenience of the using our Website.
When you use the Service on the Website, we may employ web beacons which are used to anonymously track the online usage patterns of our Users. The information allows for more accurate reporting and improvement of our Service. We use or may use information such as Cookies, log files, device identifiers and web beacon information to: (i) remember information so that you will not have to re-enter it during your visit or the next time you visit the Website; (ii) provide custom, personalized content and information; (iii) to provide and monitor the effectiveness of our Service; (iv) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (v) diagnose or fix technology problems; (vi) help you efficiently access your information after you sign in; and (vii) to provide advertising to your browser or device.
By using the Website, the User acknowledges and agrees that third-party service providers may utilize Cookies or similar technologies to gather information about the User’s Website usage patterns. This information is collected to optimize and provide advertisements based on the User’s visits on the Website and general browsing pattern of the User.
PFW pledges that it will not sell or rent your Personal Information to any third party and your Personal Information will be protected and maintained strictly confidential by PFW except in the following cases:
PFW may disclose your Personal Information in the event it is required to do so by law, rule, regulation, law, enforcement, governmental official, legal or regulatory authorities and, or, to such other statutory bodies who have appropriate authorisation to access the same for any specific legal purposes;
PFW may disclose your Personal Information to such third parties to whom it transfers its rights and duties under any agreement entered into with such third parties.
You may decline to submit any Personal Information through the Website, in which case certain features of the Website may not be available to you. Upon initial communication from PFW, you may opt-out of receiving further communications from PFW. To be completely removed from the PFW mailing list, you may contact us at firstname.lastname@example.org. If you are using an e-mail forwarding service or other similar services, please make sure to include the correct e-mail address or addresses.
We may disclose your Personal Information to our affiliates, personnel, employees and consultants for provision of Services.
We may also share your Personal Information with external organizations or individuals if we believe that access, use, preservation or disclosure of the Personal Information is reasonably necessary to:
i) detect, prevent or otherwise address fraud, security or technical issues; and/or
ii) protect against harm to the rights, property or safety of our customers, other Users or the public, as required or permitted by applicable law.
PFW may partner with other third parties to provide certain specific services as part of the Services, if required. When you opt for such services as part of the Services, PFW will share Personal Information that is necessary for the third party to provide these services as part of the Services. PFW’s contractual arrangements with such third parties restrict these parties from using Personal Information except for the explicit purpose of assisting in the provision of these services as part of the Services.
You expressly acknowledge and agree that we may also share or transfer your Personal Information to third-party service providers, for the limited purpose of allowing or permitting such third-party service providers to optimize and display advertisements and notifications based on your past preferences, visits on the Website and information that is collected by us as part of our Services.
PFW does not allow any unauthorized persons or unauthorized organizations to use any information that PFW may collect from you through this Website.
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, store, transfer and disclose your information (including Personal Information), including disclosure to third parties such as government, tax authorities or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, governmental requests or legal process; (ii) to protect the safety, rights, property or security of PFW, our Services, the Website or any third party; (iii) to protect the safety of the public for any reason; (iv) to detect, prevent or otherwise address fraud, security or technical issues; and /or (v) to prevent or stop any activity we consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Such disclosures under this Clause may be carried out without any notice to you.
PFW maintains a strict “No-Spam” policy, which means that PFW does not intend to sell, rent or otherwise give your e-mail address to a third party without your consent.
From time to time, we may post User’s testimonials/ comments/ reviews with respect to the Services on the Website which may contain Personal Information. We obtain User’s consent to post their names along with such User’s testimonials /comments /reviews under this Clause.
PFW has put in place necessary security practices and procedures to safeguard and secure your Personal Information. PFW only processes Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the User. The Website allows Users access to their Personal Information and allows them to correct, amend or delete inaccurate information.
PFW uses commercially reasonable precautions to preserve the integrity and security of your Personal Information against loss, theft, unauthorised access, disclosure, reproduction, use or amendment.
In using the Website, you accept the inherent security implications of data transmission over the internet. Therefore, the use of the Website will be at your own risk and PFW assumes no liability for any disclosure of Personal Information due to errors in transmission, unauthorised third-party access or other acts of third parties, or acts or omissions beyond its reasonable control and you agree not to hold PFW responsible for any breach of security.
In the event PFW becomes aware of any breach of the security of your Personal Information it will promptly notify you and take appropriate action to the best of its ability to remedy such a breach.
Your Personal Information will be retained with PFW as needed to provide Services to you. If you have signed up for our marketing emails, we will retain your Personal Information so long as you have provided your consent to receive such communication. PFW shall not retain Personal Information longer than is necessary to fulfil the purposes for which it was collected and as permitted by applicable law. If you wish to cancel your account (if any) or request that PFW no longer uses your Personal Information to provide you Services, contact us through email at email@example.com. Even after your account (if any) is terminated, PFW may retain your Personal Information as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account, investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other any other purposes as may be required under applicable law.
The consent that you provide for the collection, use and disclosure of your Personal Information will remain valid until such time it is withdrawn by you in writing. If you withdraw your consent, PFW will stop processing the relevant Personal Information except to the extent that PFW has other grounds for processing such Personal Information under applicable laws. PFW will respond to your request within a reasonable timeframe. You may withdraw your consent at any time by contacting PFW at firstname.lastname@example.org.
You are responsible for maintaining the accuracy of the Personal Information you submit to us, such as your contact information provided to us to access the Platform and avail our Services. PFW relies on the Users to disclose to it all relevant and accurate Personal Information and to inform PFW of any changes. If you wish to make a request to correct or update any of your Personal Information which we hold about you, you may submit your request via email at email@example.com.
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the grievance officer (“Grievance Officer”) are provided below:
Grievance Officer: Kavita Prakash
Contact Number: +91-080-4209 4055
Email Id: firstname.lastname@example.org
It is further stated that the Grievance Officer shall redress your grievances with respect to the Personal Information provided within 1 (one) month from the date of receipt of your written grievance to the contact details mentioned under this Clause.